Apart from being a powerful customer service tool, VoIP can also benefit your marketing strategy. 

With the advance of the internet, customer support has moved online. Live chat, chatbots, email support, and social media conversations are just some of the numerous examples of virtual customer...

There's definitely a difference between getting value and getting swindled! Do you know which one's happening in your business? Many executives don't.

Business technology is constantly changing and improving. Voice over Internet Protocol (VoIP) calling technology is a great example of this. It has been gaining popularity among both individual...