Business intelligence (BI) is the use of technology, usually software, hardware, and skills, to collect, sort, and analyze data to give logical and actionable reports for users to make the right decisions. Through innovation...

Trying to maintain an optimal degree of communication with a remote team has always been a work in progress for many businesses, but now that COVID-19 has dominated the planet, more and more businesses are finding out for...

Artificial intelligence (AI) tools are becoming an integral part of businesses and a way to distinguish yourself as an engaged and forward-thinking company. With AI usage up more than 270% since 2015, using automated and...

Annual SMB Hot 101 Identifies Best-in-Class Global MSP Businesses and Leading Trends in Small and Midsize Managed Service Market

The popularity of machine learning and artificial intelligence has continued to grow for many years and has finally gotten the spotlight. But what are these terms?